In addition it can often be useful to have a look at our knowledgebase, where frequently asked questions are listed.

Service request via e-mail

To answer your service request as soon as possible please use our form (pdf) and send it via e-mail to

Service request via phone

You can also contact us via phone: +49 89 74 34 09 40.
Please give us the following information:

  • Type and serial number of your device
  • Software version